Spend Less Time Managing Roles

Change is Constant.

Companies evolve. People come and people go. Roles change. This is a fact of life that can translate into thousands of hours of work for the people who are responsible for managing the infrastructure. Even in smaller companies, it can be a daunting task considering the number of applications staff need to access on a daily basis.

Studies show that, on average, companies with 21,000+ employees support 198 applications. That’s potentially 198 places where accounts must be set up and managed, 198 different passwords and password policies, and dozens of IT professionals just to support users on this wide range of applications. Then consider that the typical end user must access 27 different applications. Even if only half of those require unique passwords, how many of your users can remember 13 different passwords? And who has to help them when they forget?

On average it takes 12 hours to provision a new user. That’s a full day and a half where users are being paid, but don’t have the access they need to do their jobs. And who is responsible for setting up those accounts? How many IT teams must be involved to “fully” provision a user?

On the flip side, it takes an average of 4.9 hours to de-provision a user. That’s more than half a day, giving a disgruntled former employee plenty of time to do damage. And, to top it off, each IT-assisted access management activity can cost more than $300.